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Question

Instagram for Business doesn't show my Instagram account

  • 20 May 2024
  • 5 replies
  • 33 views
L

Hello,

I’m having the same issue a user previously reported here, but I can’t get it fixed.
I have tried everything the other users suggested, but without success.

I made sure my IG account is set to Business, I linked it to my FB account, I refreshed Zapier, cleared the cache…(I can add images if needed).
Has anybody had the same problem? 

Thanks in advance for any suggestion.

5 replies

ken.a
Userlevel 7
Badge +6

Hi there @LeoT,

I’m so sorry for the delayed response here.

Could you please try inputting the Instagram account ID in the “Instagram Account to Use” field as a custom value? Like so:

18e8452b07373e1a82d9cc4d6da28c95.png
(view larger)

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

Y

I’m having the same issue. I cannot for the life of me locate my Instagram Account ID. Any thoughts?

ken.a
Userlevel 7
Badge +6

Hi @YourGreyMattersPod,

You should be able to locate the Instagram Account ID when you connect Instagram to Zapier. Here’s an example screenshot:

525b42632bcbb19408c851bf8929723b.png
(view larger)

Hopefully, this helps!

Y

To clarify, is this when I select Instagram or Instagram for Business as the app? I have selected the business version and I do not seem to get the option (with my own ID) as you do in your screenshot.

ken.a
Userlevel 7
Badge +6

Hi @YourGreyMattersPod,

I’m so sorry for the delayed response here.

You can find the Instagram Account ID in the screenshot that I sent when you connect your Instagram account to Zapier.

Hopefully, this helps.

Reply


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