Question

Incorrectly populated fields from Jotform data in a spreadsheet.

  • 19 March 2024
  • 1 reply
  • 15 views

I use a jotform to capture data, this data is then fed into a subzap, this subzap has these fields with these titles:
 

 

When the subzap captures this data it is then fed into a spreadsheet, however, if on the form there was no data i.e. 2nd line of an address. Then the subzap for some reason takes the title of the field as the answer. This didn’t use to happen but has recently been happening to all my runs. Example of a live subzap run:

 

 

If someone can point me to an article with the answer or let me know how to have the fields stay blank that would be great. 


1 reply

Userlevel 7
Badge +14

Hi @Shaun Automation Work 

To help us have more context, post screenshots with how Zap steps are outlined and configured.

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