Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello!

I need help with a Zap that should send an email on a specific date (which is taken from Google Sheets), I’ll show you:

However something goes wrong. In the example I'll provide, the date should be June 14th:

Date @ Google Sheet (M/DD/YYYY)

 

 However, I am having trouble interpreting the testing results or the date is coming out incorrectly, see:

Zap testing results 

This zap should be released at morning and my account had a timezone set already. 

Could someone guide me on how to properly set up the date formatting and ensure the Zap triggers the email on the correct date?

Thank you!

Hi @Marypeople 

We would need to see screenshots of the DATA IN tab to have more context.

 

Hi @Marypeople 

We would need to see screenshots of the DATA IN tab to have more context.

 

Hi Troy!

This is Data in:

 

Let me know if you need more information and thank you for trying to help!

@Marypeople 

That looks to be the DATA IN for Step 3.

What about how your Zap step is configured for Step 2?

@Marypeople

That looks to be the DATA IN for Step 3.

What about how your Zap step is configured for Step 2?

It’s just the date! I’ll show you: 

 

@Marypeople 

Have you tried turning the Zap ON and testing live?

If you are testing Step 3 in EDIT mode then it will always be 8 hours from the point in time when you test that Zap step.

When the Zap is ON and running live, it will be 8 hours from the point in time when the Zap Run reaches Step 3.

 

@Marypeople

Have you tried turning the Zap ON and testing live?

If you are testing Step 3 in EDIT mode then it will always be 8 hours from the point in time when you test that Zap step.

When the Zap is ON and running live, it will be 8 hours from the point in time when the Zap Run reaches Step 3.

 

Thanks Troy! I did a live testing and I understand now :)

That’s awesome @Marypeople! A huge thanks to Troy for lending a hand and pointing you in the right direction.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply


Terms & Conditions