Hey folks!
Reaching out with an important update regarding the SMS by Zapier app:
As of February 16, 2024 sending via phone numbers on the T-Mobile network is no longer supported on the SMS by Zapier app. This is due to recent policy changes imposed by the T-Mobile network.
As an alternative, you may want to explore using the Twilio or WhatsApp Notifications apps instead. You can see the full list of supported Phone & SMS Apps apps available on Zapier here: https://zapier.com/apps/categories/phone
To learn more about these changes please see the Important update for SMS by Zapier users release notes.
Update as of Wednesday, February 21, 2024:
As part of the recent changes to impose carrier restrictions, Zapier was notified that carriers outside of T-Mobile were being blocked inadvertently. We have resolved this issue and you should be able to replay any stopped Zaps that were impacted.