Important changes to SMS by Zapier

  • 16 February 2024
  • 0 replies

  • Zapier Staff
  • 11 replies

Hey folks! 

Reaching out with an important update regarding the SMS by Zapier app:

As of February 16, 2024 sending via phone numbers on the T-Mobile network is no longer supported on the SMS by Zapier app. This is due to recent policy changes imposed by the T-Mobile network. 

As an alternative, you may want to explore using the Twilio or WhatsApp Notifications apps instead. You can see the full list of supported Phone & SMS Apps apps available on Zapier here:

To learn more about these changes please see the Important update for SMS by Zapier users release notes.


Update as of Wednesday, February 21, 2024:

As part of the recent changes to impose carrier restrictions, Zapier was notified that carriers outside of T-Mobile were being blocked inadvertently. We have resolved this issue and you should be able to replay any stopped Zaps that were impacted.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.