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I was expecting the zap to follow the error path

Hi

I have a ZAP that has a step which checks for a string ‘Loyalty Points’.  If it finds it it should follow the Success path and if it fails (which as you can see it did) it should follow the Error path.

For some reason the ZAP just stopped and didn’t go down the path I expected as shown below.

Any reasons why, or is this not considered a failure for a Filter step?  Have I missed doing something to get it to trigger the error flow?

Any help would be appreciated

 

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @mwitcomb 

A Filter step won’t encounter an error because the conditions are either met or they are not met, meaning the evaluation of a Filter step is considered a success.

Instead use Paths to check for the desired condition.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M
Userlevel 1

Thanks again Troy

I did consider paths but then it read the same, but clearly different!!

Made the amendments :)

SamB
Rank
Userlevel 7
Badge +11

Glad to see Troy was able to help out here, @mwitcomb! 😁🎉

Please do reach out in the Community again if you need any further assistance. In the meantime, happy Zapping! ⚡ 

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