Hi Everyone,
What I am trying to automate is, when I get a new ticket in Jira, I want Zapier to update the ticket status to “in review”. But I want to do this action only when the issueType: Fraud.
Therefore, I have created trigger as Jira new ticket and added a filter if issueType: Fraud;
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/c9dcb62e-2f75-4eda-8c1b-cc838f7d0dab.png)
Then I created “Update Issue” action in Jira. Ideally, I want to get every tickets actioned as long as they can pass Filter step. So, here is Issue(required) field and it only allows me to choose Key: POW-1
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/527cb589-9c1b-4341-8d70-04cf54de7292.png)
But I want this field dynamically populated from the tickets that can pass Filter step. Basically I don’t want to select or specify any existing ticket, it can be any ticket as long as the issueType Name = Fraud.
In zapier chatGPT, it says there should be fields like Key: or ID: without a value. But in my case these fields always comes with a value like Key: POW-1 and ID: 10004 which is already specified.
Could you please help me, how can I overcome this problem?
Best answer by SamB
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