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Question

i have issue: Could not verify SSL certificate. Please check certificate installation for domain!

  • 5 May 2023
  • 5 replies
  • 147 views
Kapante

i want connect my google sheet to facebook fanpage to create a photo post.
but after i paste image url and click “test action” button i have issue: Could not verify SSL certificate. Please check certificate installation for domain! While my image url are have exist SSL certificate

please help me to fix it!

 

5 replies

Danvers
Userlevel 7
Badge +12

Hi @Kapante, welcome to the community!

Could you please share a couple of things so we can get a better idea of what might be happening:

  1. A screenshot of the Zap action showing what information is in the different fields
  2. The url for the image

Thanks!

Kapante

Hi @Kapante, welcome to the community!

Could you please share a couple of things so we can get a better idea of what might be happening:

  1. A screenshot of the Zap action showing what information is in the different fields
  2. The url for the image

Thanks!

  1. screenshot
  1. my image link: https://images.juicytee.com/wp-content/uploads/2023/05/The-Mom-Era-We-Never-Go-Out-Of-Style-Shirt-Swiftie-Concert-Tee-Gift-For-Mom-0.jpg
  2. SSL Labs 

     

please help me to fix it. thanks for your help

ken.a
Userlevel 7
Badge +6

Hi there @Kapante,

I’m jumping in to see if I can help!

I came across this helpful article on our Help Page that talks about how to deal with SSL certificate errors on your Zaps: https://zapier.com/help/troubleshoot/errors/fix-ssl-certificate-failures-in-zaps

Could you please take a look and try following the instructions mentioned in the article?

Hopefully, this helps! 😊

Kapante

Hi there @Kapante,

I’m jumping in to see if I can help!

I came across this helpful article on our Help Page that talks about how to deal with SSL certificate errors on your Zaps: https://zapier.com/help/troubleshoot/errors/fix-ssl-certificate-failures-in-zaps

Could you please take a look and try following the instructions mentioned in the article?

Hopefully, this helps! 😊

Can you check SSL certificate errors for my domain:   https://images.juicytee.com

ken.a
Userlevel 7
Badge +6

Hi there @Kapante,

I’ve tried testing your domain via SSL labs, and got the same results as you. I’m not entirely sure what’s the issue here, but have you tried uploading the images to Google Drive and tried adding a Google Drive step to the Zap?

Please keep us posted! 😊

Reply


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