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Question

I cannot connect meta account to Zapier: "You can't connect to Zapier Inc. with this account" error

  • February 17, 2026
  • 2 replies
  • 71 views
P
Meta cannot connect?

Does anyone know why I can’t connect? 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    drtanvisachar
    Forum|alt.badge.img+5
    • drtanvisacharZapier Solution Partner
    • Zapier Solution Partner
    • February 17, 2026

    Hello ​@patiencec 
    That error usually means you’re logged into a Meta account that doesn’t have the right permissions for the Facebook Page, Ad Account, or Business Manager you’re trying to connect.

    Try this
    Log out of Facebook completely and reconnect in an incognito window
    Make sure you’re using the profile that has Admin access in Meta Business Manager

    If it still fails, it’s almost always a permissions issue on the Meta side rather than Zapier itse

    Dr. Tanvi Sachar
    Monday Certified Partner, Tuesday Wizard

    ⚡ Ethan Marcellus- TuesdayWizard.com | Zapier Gold Solutions Partner | Go- Getter Zapier Community Contributor
      SamB
      Community Manager
      Forum|alt.badge.img+11
      • SamBCommunity Manager
      • Community Manager
      • February 23, 2026

      Hi there ​@patiencec! 👋 Did you have any luck connecting your Meta account after giving drtanvisachar's suggestions a try? 

      If not, can you try selecting the “Zapier” app instead of the "Zapier Inc.” app when connecting and let us know if that fixes it?

      Looking forward to hearing from you!

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