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Best answer

I cannot add second Asana account

  • September 16, 2026
  • 3 replies
  • 22 views

Hi all,

I am trying to add two connections to Asana with different credentials but I am not able to do so.

I have added the first one - no problem.

But when I try to add the second one I am not able to - I add the connection and it always connects to the first set of credentials and does not allow me to change it. I also tried “change credentials” once the connection is established but I still do not reach a window to add the new credentials.

 

In a way it automatically fils the first set of credentials and always reuses them.

Best answer by Troy Tessalone

Hi ​@IvanStaykov 

Help link for connect app accounts to Zapier: https://help.zapier.com/hc/en-us/articles/8496258785421-Connect-your-app-accounts-to-Zapier

 

Connect multiple accounts for the same app

You can use different accounts from the same app in different Zap workflows. To do this, create a new connection through the App Connections page or in the Zap editor.

Zapier may automatically connect to an existing account because the browser's cookies recognize that you’re already logged into that service on another tab. To avoid that, you can:

  • Log out of the app on another browser tab so the connection window in Zapier will request that you log in again.
  • Use a different browser or an incognito/private window to log in to Zapier and create another connection.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • September 16, 2026

Hi ​@IvanStaykov 

Help link for connect app accounts to Zapier: https://help.zapier.com/hc/en-us/articles/8496258785421-Connect-your-app-accounts-to-Zapier

 

Connect multiple accounts for the same app

You can use different accounts from the same app in different Zap workflows. To do this, create a new connection through the App Connections page or in the Zap editor.

Zapier may automatically connect to an existing account because the browser's cookies recognize that you’re already logged into that service on another tab. To avoid that, you can:

  • Log out of the app on another browser tab so the connection window in Zapier will request that you log in again.
  • Use a different browser or an incognito/private window to log in to Zapier and create another connection.

  • Author
  • Beginner
  • September 17, 2026

I tried incognito and it did work, but it never crossed my mind to try another browser 🙄

I tried with another browser and it worked like a charm - thank you so much for your time and advice!


SamB
Community Manager
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  • Community Manager
  • September 18, 2026

So glad you got it working ​@IvanStaykov! 🎉 Big thank you to ​@Troy Tessalone for helping out here, always appreciated! 🙌