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Answer

I can't create any channel in Slack with non-English characters (Chinese characters) through Zapier Automation Action

  • May 4, 2024
  • 3 replies
  • 67 views
L

Slack natively supports non-English characters

I can create a channel named “韩国kc认证” including Chinese characters in slack manually:

 

Zapier does not accept non-English characters

Name for the channel to be created. Channel names are normalized by converting to lowercase, replacing any non-allowed characters with hyphens or underscore, and truncating to 80 characters.

 

Zapier will automatically remove non-English characters

I wanna create a channel named “韩国kc认证”, but Zapier remove the Chinese characters “韩国” and “认证”.

 

I think this is a bug, I wish your developer team to repair this bug as soon as possible.

Best answer by ken.a

Hi @Lentil,

Welcome to the Community! 🎉

I did some digging into this, and it looks like non-english characters are not supported when using the “Create Channel” action in Zapier. I have added you to the open feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Hopefully, this helps.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • May 4, 2024

Hi @Lentil 

Make sure to submit this feedback via a ticket to Zapier Support so it gets logged properly: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
L
  • Lentil
  • Author
  • New
  • May 4, 2024

Hi @Lentil 

Make sure to submit this feedback via a ticket to Zapier Support so it gets logged properly: https://zapier.com/app/get-help

Hi @Troy Tessalone 

I have submitted feedback including this thread, waiting for reply, thanks!

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • Answer
  • May 6, 2024

Hi @Lentil,

Welcome to the Community! 🎉

I did some digging into this, and it looks like non-english characters are not supported when using the “Create Channel” action in Zapier. I have added you to the open feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Hopefully, this helps.

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