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In our website it is still shows as Active




It was previously added in zapier for our company account but it got disconnected but when we try to add it back that’s the error that we are getting. 

 

 

Hi @Jhay08 

Good question.

One workaround is to use the WPForms Webhooks add-on: https://wpforms.com/addons/webhooks-addon/

The Zap trigger would be Webhooks - Catch Hook.


We do not have an Elite account in WPForms so that is not the option


@Jhay08 

This screenshot shows Zapier is already connected in WordPress.

You can check your Zap app connections here in Zapier: https://zapier.com/app/connections

 


It sure does but when you go to zapier it says I need to reconnect it but getting the error (see the screenshot from my original message)


@Jhay08 

Try disconnecting in both apps then reconnecting.

You may need to try different orders of operations.

Otherwise, you can try opening a ticket with Zapier Support for further assistance troubleshooting: https://zapier.com/app/get-help