Question

HUBSPOT: Unable to load property name- for TICKETS

  • 6 July 2022
  • 2 replies
  • 14 views


Hello, will do  whats needed from Hubspot. But my question is, how can I verify that my hubspot settings in zapier will allow me to access Tickets?

 

Would appreciate any help on this :( As I want to set up when there are ticket changes from a specific list in Hubspot.


2 replies

Userlevel 7
Badge +9

Hey there, @JeninaLo! Awesome question and we appreciate ya reaching out.

I did some digging and it looks like you’ll need admin/owner permissions to connect. In addition, access to some triggers/actions requires access to paid Hubspot plans.

I did take a look at the linked documentation in the error and depending on what you’ll be doing with tickets it looks like this may be the endpoints you’ll need access to:

 

This particular section looks applicable to your use case according to the error message:

I hope this helps get you on the right track! Keep us posted on your success!

Userlevel 7
Badge +12

Hi @JeninaLo!

Were you able to configure your HubSpot permissions to get access to Ticket data? I’d love to know if you found where the settings live in HubSpot!

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