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Question

HubSpot to Constant Contact issue: Second Zap isn't working

  • November 14, 2024
  • 5 replies
  • 17 views
B

Hi,

 

I have two automations set.

  1. Add new HubSpot contact to constant contact contacts.
  2. Take that new constant contact contact and update it to be added to a list. 

I do not have the premium version of zapier so i decided to do it with two different zaps. 

The first automation is working but not the second. I tried reconnecting constant contact, still nothing. 

 

Please help. 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • November 14, 2024

Hi @bk13 

The Constant Contact Zap trigger step is scheduled and can take up to 15 minutes to fire for a Zapier FREE plan.

Check your Zap Runs history details for activity: https://zapier.com/app/history/

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
B
  • bk13
  • Author
  • New
  • November 14, 2024

Hey,

 

Thanks for the reply.

 

its still not working. Here is the new error message

1 Attachments
Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • November 14, 2024

​@bk13 

For us to have more info, post screenshots showing how the Zap step with the error is configured in EDIT mode with all the field mappings.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
B
  • bk13
  • Author
  • New
  • November 14, 2024

Every other field beyond whats visible in the screenshots are blank

2 Attachments
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • November 15, 2024

Hi ​@bk13,

It looks like the issue here is the mapped data on the “Contact ID” field. The Contact ID field looks for the ID and not the email address. Could you please try remapping that field with the Contact ID from the trigger?

291d1281016f225d4282b18c4c672e7b.png
(view larger)

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

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