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Hubspot - Slack Deal messages

  • February 4, 2024
  • 3 replies
  • 113 views

I’ve tested two out of the three Hubspot Deal notification Zaps for Slack (i.e. New Deal, Deal Update) and I cannot get them to work. The tests work and send to the proper channel, they pick up and read the deal intended on testing (I can see the macros and associated data they bring up when testing the Zap). 

However, when I actually make updates in Hubspot, create new deals...nothing is sent to Slack. 

I’ve checked common issues and community and wasn’t able to find a helpful solution.

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 4, 2024

Hi @GeoFlip 

Most HubSpot Zap steps are scheduled, meaning those can take from 1-15 minutes to fire depending on your Zapier plan.

https://zapier.com/apps/hubspot/integrations#triggers-and-actions

 

Check your Zap Runs for activity/errors: https://zapier.com/app/history/

 


  • Author
  • Beginner
  • February 5, 2024

Thanks, @Troy Tessalone,

However, I have checked the logs and the only runs logged are the test zaps. No other event has been logged. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 5, 2024

@GeoFlip 

To help us have full context, post screenshots with how your Zap steps are outlined and configured.