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Question

HubSpot/Notion multi-select property issue

  • January 13, 2026
  • 2 replies
  • 8 views

My company has a Zap that takes info from a HubSpot ticket and creates a Notion database page with numerous properties. One such property is called “project type”: intended to take a list of project types selected in HubSpot and put them into a property in Notion. The property in HubSpot is “multiple check boxes” and the property in Notion is “multi-select”, so my thinking would be Zapier would take the individual selected items from one and add them to the other. But for some reason, when things hit Notion, it’s all one single option instead of multiple. 

 

For example:

In HubSpot, we could have a project that is checked as both “fast turnaround” and “legal review”, which would mean in Notion, we have two options in the same property: “fast turnaround” and “legal review”. But instead, it gives me “fast turnaround; legal review”.

 

Our zap linking the two uses a “lookup table” utility to locate the project type property in HubSpot, but is there any way to parse out multiple, individual options instead of one long option?

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 13, 2026

Hi ​@wearetalker 

For us to have more info, post screenshots showing how your Zap steps are outlined and configure along with how the DATA OUT from HubSpot that you are trying to use so we can see how that data is structured.

 

Help link for using line items in Zaps: https://help.zapier.com/hc/en-us/articles/8496277737997-Use-line-items-in-Zaps

 

Help links about expected values for dropdown lists: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

 

Help links for using each app in Zaps: 

 

For Notion, When creating a data source item, I’m getting an error about an invalid option

If your database contains a column that is either a "Select" or "Multi-select" property type, you can only add options that match what you have in Notion.
To add additional options, you must first add them in Notion.

drtanvisachar
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Helllo ​@wearetalker 

HubSpot sends multiple checkboxes as one string like:
fast turnaround; legal review
Notion multi-select needs separate line items.

Fix it with Formatter by Zapier:

Add a step between HubSpot and Notion.
Choose Utilities → Split Text.
Separator: ; (semicolon and space).
Map the split output into the Notion multi-select field.

If you’re using a Lookup Table, run the split after that step.

Dr. Tanvi Sachar
Monday Certified Partner, Monday Wizard