Skip to main content

Hi there,

I’m trying to create a zap where whenever I get a Hubspot form submission, gmail send an automated email to that person confirming their submission.

However, the problem is that Zapier is not recognizing my existing forms on Hubspot, so I’m not able to configure the first step.

Please help, I’ve attached a screenshot of the problem.

 

I’m following every step of this example: https://zapier.com/blog/send-email-for-hubspot-form-submissions/ - however my forms do not show as needed (and I have checked all the reasons why i could not, and none of them apply)

 

Thanks!
Nahriz

Hey Nahriz,

Paul here from Zapier support!

Sorry about the bother here!

It looks like we have an open bug report matching what you are running into here, I have added your details to that as an impacted user so we can notify you when this is resolved.

In the meantime some users have reporting inputting their form ID into the field works - could you give that a try?


Hi Paul,

 

It worked!
I had to uninstall Zapier on hubspot and same for Zapier, and link them together again.

 

Thank you!!
Best,

Nahriz


Reply