Hi @Marwan2311,
Welcome to the Community.
To set up automation between ClickUp and WATI, ensure ClickUp custom fields are correctly captured in Zapier by testing the trigger step. In your WATI template, use the correct syntax for custom parameters (for example, {{1}}, {{2}}). When configuring the Zap action, map ClickUp custom fields to the corresponding WATI parameters using the 'Insert a Field' option. Test the Zap to confirm the parameters are replaced with the correct values. If issues persist, consult WATI's documentation or support for further assistance.
I hope this helps! Let me know if you have any other questions.
I did that already
But unfortunately even the zap is success no message sent to me
Thank you for the detailed instructions! This is really helpful.
I’ll make sure to follow the steps for setting up the automation and testing the trigger in Zapier. If I run into any issues with mapping the custom fields to the WATI parameters, I’ll check out the WATI documentation or reach out to support for more help.
Appreciate the support! Let me know if there's anything else I should keep in mind.
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
Hi @Marwan2311,
We sincerely apologize, but can you send us a screenshot of your Zap so we can see how it was set up. Obscure any sensitive information for security purposes.