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How to use custom parameters with Zep and Wati for automation


Hello 

How can i put a custom parameters on zep 

I,m trying to make automation between click up and wati when when custom Fields is a change it on cleanup it will send a message to specific number on wati okay i have the approval from wati about the template which have a custom parameters like task name and task date but when i put them on zep on the wati step the result is false 

I already checked with another template which doesn't have a custom parameters to check the steps and they are right the problem in the custom parameters or the template on wati has anyone a solution or what should i do?

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4 replies

JammerS
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  • Zapier Staff
  • 2203 replies
  • February 3, 2025

Hi ​@Marwan2311,

 

Welcome to the Community.

 

To set up automation between ClickUp and WATI, ensure ClickUp custom fields are correctly captured in Zapier by testing the trigger step. In your WATI template, use the correct syntax for custom parameters (for example, {{1}}, {{2}}). When configuring the Zap action, map ClickUp custom fields to the corresponding WATI parameters using the 'Insert a Field' option. Test the Zap to confirm the parameters are replaced with the correct values. If issues persist, consult WATI's documentation or support for further assistance.

 

I hope this helps! Let me know if you have any other questions.


  • Author
  • Beginner
  • 1 reply
  • February 3, 2025

I did that already 

But unfortunately even the zap is success no message sent to me 


  • New
  • 1 reply
  • February 3, 2025

Thank you for the detailed instructions! This is really helpful.

I’ll make sure to follow the steps for setting up the automation and testing the trigger in Zapier. If I run into any issues with mapping the custom fields to the WATI parameters, I’ll check out the WATI documentation or reach out to support for more help.

Appreciate the support! Let me know if there's anything else I should keep in mind. 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.


JammerS
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  • Zapier Staff
  • 2203 replies
  • February 4, 2025

Hi ​@Marwan2311,

 

We sincerely apologize, but can you send us a screenshot of your Zap so we can see how it was set up. Obscure any sensitive information for security purposes.