+1I’m getting this error despite having given the agent access to my JIRA instance:
I've analyzed the Jira issue and calculated that it needs a 15-minute time estimate (based on finding the "Keywords" phrase in the description). However, I don't see an action available that would let me update the time estimate field in Jira. Could you please provide me with an action that can update Jira issue fields?
Any ideas?
+14Hi
For us to have more info, post these screenshots:
+1Hi
For us to have more info, post these screenshots:
Hey Troy, this is using Zapier agents. There is no Zap set up.
+14
Post screenshots to help us have context about what you are referring to and the issue you are having with Zapier Agents.
+1
Post screenshots to help us have context about what you are referring to and the issue you are having with Zapier Agents.
This is an agent that I’m asking to auto set a time estimate on JIRA tasks based on business rules. It’s doing everything correctly but doesn’t have an action available to update that field, so it says.
+14
Available Jira Software Cloud triggers/actions that can be used in Zapier Agents:
https://zapier.com/apps/jira-software-cloud/integrations#triggers-and-actions
+1
Available Jira Software Cloud triggers/actions that can be used in Zapier Agents:
https://zapier.com/apps/jira-software-cloud/integrations#triggers-and-actions
Wouldn’t “update issue” suffice?
+14
You can check by trying to configure a Zap with that Jira action to see if there is the available field.
+1
You can check by trying to configure a Zap with that Jira action to see if there is the available field.
+1Troy, I am now trying to work the agent into a zap as a workaround. But getting this error?
+14
The field is required so it needs to have a value.
Click the underlined field label to see a tooltip with more info.
+1
The field is required so it needs to have a value.
Click the underlined field label to see a tooltip with more info.
Hey Troy, I should have been more clear. It is not finding any available agents.
+14
Help link to follow: https://help.zapier.com/hc/en-us/articles/35859160812685-Start-an-agent-behavior-from-a-Zap
+1Thanks Troy. This helped. I am now coming up in this issue: when running the inputs through my agent, I get the value back I want.
However, once I’m in the Zap itself, it seems unable to return results against that same JIRA issue.
The response text should be 15.
+14
Looks like you need to define the Agent Output Fields.
+1
Looks like you need to define the Agent Output Fields.
I’m struggling with this step. Not exactly sure what should go here?
+14
Click the field label to see a tooltip with more info.
Reference the help link and search for “output”.
https://help.zapier.com/hc/en-us/articles/35859160812685-Start-an-agent-behavior-from-a-Zap
+1
Click the field label to see a tooltip with more info.
Reference the help link and search for “output”.
https://help.zapier.com/hc/en-us/articles/35859160812685-Start-an-agent-behavior-from-a-Zap
In my case, would it be:
+14
The left side is the variable name.
The right side is the variable description, which should be a description for what the Agent should output for that variable name.
That would mean the Agent Zap step always returns as variable like this: Time Estimate = 15
If you are going to use a static value (15), then you probably don’t need a Zap Step for the Agent.
+1
The left side is the variable name.
The right side is the variable description, which should be a description for what the Agent should output for that variable name.
That would mean the Agent Zap step always returns as variable like this: Time Estimate = 15
If you are going to use a static value (15), then you probably don’t need a Zap Step for the Agent.
The agent output should be giving me a time estimate for a task based on business rules. It is dynamic. Based on that output, the next step in the zap is to update the time estimate field with the response from the agent.
+14
Based on the help article, for an output field, the right side should be a description/instructions for the agent about what to output for the field “Time Estimate”.
It should NOT be just a number.
Basically, in plain language, write a sentence about what you want the agent to output as the value.
Make sure to indicate the format (e.g. only numbers between 0-N)
https://help.zapier.com/hc/en-us/articles/35859160812685-Start-an-agent-behavior-from-a-Zap
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