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How to update a record in Smartsuite with a Dropbox folder link after creating it

  • December 13, 2024
  • 5 replies
  • 46 views

Here’s what I have so far:
Step 1: zap is triggered when a new order is submitted on my website order form.
Step 2+3: date reformatted, then new dropbox folder is created, which is named using the reformatted date.
Step 4: new record is created in my project management software (smartsuite).

The problem:
It looks like I should be able to add the link for that drobpox folder from the earlier step but I can’t get it to work. both steps work independently, the new record is created in smartsuite and the new dropbox folder is also created.

Now I just want to make sure that record gets updated with the dropbox link. I tried a workaround using “Update Record”, but it only gives me the option to select existing records in my project management board. I don’t have the option to select the record created in the earlier step.

 

Thank you in advance!

 

 

Best answer by Troy Tessalone

@reggie_sc 

Did you test the Dropbox steps in the TEST tab so that actual data is sent to Dropbox and returned from Dropbox?

Dropbox steps to Create Folder should return a variable: Path

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 13, 2024

Hi ​@reggie_sc 

Try adding this Zap step: Dropbox - Create Shared Link

 


  • Author
  • Beginner
  • December 13, 2024

Thanks, I created that step but it’s failing at “Path” - I tried using different selections but it looks like there isn’t any data coming into those fields from Dropbox?

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • December 13, 2024

@reggie_sc 

Did you test the Dropbox steps in the TEST tab so that actual data is sent to Dropbox and returned from Dropbox?

Dropbox steps to Create Folder should return a variable: Path

 


  • Author
  • Beginner
  • December 13, 2024

that did it - thank you!!

noob here :)


JammerS
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  • Zapier Staff
  • December 16, 2024

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.