I’ve created zaps for linkedin lead gen form conversions to appear in salesforce and they’re working. However, we’ve noticed that if the person that has converted already exists in salesforce as a lead or contact, the zap has failed. This is a problem as the second step in my zap is assigning that converted lead/contact to a campaign. Domino effect on our reporting etc.
Is there a workaround I can follow that if:
- Someone converts on a LI lead gen form
- [They already exist in Salesforce as a lead/contact]
- It identifies them
- Assigns them to a campaign
have explored a failed route, but can’t see a salesforce action in the dropdown that will search for the contact/lead by email.