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I am using twilio to send whatsapp messages that is longer than 160 characters. However, when I test the zap, the message is cut at around the 160 character mark.

 

I have seen that zap will only send SMS up to 160 characters and you have to turn on the send large messages option. However, this option is not available when I send whatsapp message.s

How do I solve this?

Hi ​@grapeseduhk 

You may have to explore using the Twilio API: https://www.twilio.com/docs/whatsapp/tutorial

Zap action: Twilio - API Request

Hi ​@grapeseduhk,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Is there a step by step guide on how to solve this problem with the API? I have no experience working on API.

I was expecting an extremely easy solution just like how it is done in SMS.

 

Hi ​@grapeseduhk,

 

Working with APIs can feel overwhelming for beginners, but Zapier helps simplify the process, even when direct integrations aren't available. APIs (Application Programming Interfaces) allow different software systems to exchange data, and with Zapier, you can use the "Webhooks by Zapier" feature to connect with these systems. The process involves identifying the correct API endpoint from the service's documentation, choosing the proper webhook method (like GET or POST), and configuring the request with the necessary URL, headers, authentication, and data. Once set up, you can test the webhook to confirm it's working correctly. Although this may still seem technical, reviewing the API documentation and using community resources or Zapier support can make it more approachable.

Feel free to ask for further assistance if you have any questions or issues.

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