How to map variables to HubSpot dropdown input

Question

I’m trying to send data from a webform on our site to hubspot and it’s failing at a few inputs. These inputs are all of type dropdown select in hubspot and nothing seems to work to send the data.

e.g. our Current Property Use input has the below options

And I’m trying to map this with an input field with the exact same text but it fails all the time

I’ve tried it with just the string Principal Place of Residence

And all permutations, trying to add label: as above, trying value, trying ID, trying to format it as json but nothing works.

Does anyone know how to fix this?

Sync9-Solutions · Answer

Hello ​@yourhomeequity,Do you see the option’s IDs below the option namewhen you try to map these dropdown options in Zapier like the image below?If yes, you could try using the Formatter by Zapier →Utilities →Lookup Tableaction first. Input the dropdown options and match their IDs on the right side. Example below:Then try dynamically mapping the output from the Formatter to your HubSpot block's input field. Let me know if it works.

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