How to find customer status

  • 10 February 2023
  • 1 reply

Status Code 400 Bad Request

Last updated: 3 years ago


Your Zap is likely to be missing a required field, or a field value wasn't in a recognized format. For example, if a field in your action step is expecting an email address, but the value given is a name, the app may return a 400 error.


Check that your fields are correctly set up and mapped to each other.

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1 reply

Userlevel 7
Badge +9

Hey there, @Tonya King-Horne! Thanks so much for reaching out in community! We’d love to help.

Are you able to provide a few more details to help us get to the bottom of this with you? For example the apps you’re using, along with the triggers and actions you’re using? It sounds like you’re hitting this error in your action step but if you don’t mind sharing any screenshots of your setup for both your trigger and action steps that (with any personal information removed) would be super helpful!

Looking forward to digging into this with you! 🙂