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Question

How to capture the name field from Supademo in Zapier?

  • August 2, 2025
  • 3 replies
  • 31 views

Task:
I am using the ‘New Demo View’ endpoint for Supademo as shown in the image. 

  • And, my goal is to be able to capture fields from Supademo such as the email, demo title, and the name.
    However, so far, the name does not flow through; only the email and demo title flow through.

    What I tried:
    - I tried using unique trackable links in Supdemo in order to manually pass through the name, email, and demo title (like you can see in the image below);

    and, this works for the email and the demo title i.e. i can change the value inside the url for the email and the demo title, and this will be reflected inside Zapier, however, changing the name field here does nothing i.e. the name ends up being empty in Zapier even though the email and demo title appear.

    what could be going wrong here?

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 5, 2025

Hi ​@sebautomates 

Help links for using Supademo in Zaps: https://docs.supademo.com/analytics-and-data/integrations/zapier-integration

Try reaching out to Supademo Support for help with their Zap app integration.


SamB
Community Manager
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  • Community Manager
  • September 10, 2025

Hey ​@sebautomates 👋

Just came across this and wanted to check how you’re getting on. Were Supademo’s Support Team able to identify what was preventing the name from being passed over?

If not, I’d recommend reaching out to our Support team to investigate this further in case you’re running into a bug.

Keep us posted on how it’s going, want to make sure this gets sorted.


Sparsh from Automation Jinn
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 Hey ​@sebautomates,

It may be a bug as from Supademo API documentation it is sending the Name. But are you sure of selecting the right Demo and passing the parameter in that? Because the two screenshots that you shared belong to different demo URLs.
 

Hope it helps!