I have automation in zapier triggered by a new ticket created in HubSpot for presales ticket pipeline only, then create a folder in google drive where folder name is the ticket name, look for files in the templates folder, copy and move the files from the template folder to the folder created in google drive where named after the ticket name. it has to be dynamic but I do not know why it’s not working. I do not know how dynamic works or what are the correct fields to put.
+14- Zapier Expert
- 31147 replies
Hi
For us to have more info, post these screenshots:
- how your Zap steps are outlined and configured in EDIT mode with the field mappings visible
Hi @troy,
This is what I did. Steps 1 to 3 tested right but for step 4, I want it dynamic.
This is for step 4.
Step 6 is definitely not right, need help to fix this.
+14- Zapier Expert
- 31147 replies
How do you want Zap step 4 to be dynamic?
For fields with [...] at the right, click the button to change between “Static”/”Custom” mode.
In custom mode, you can click the [+] button to map variables from previous steps.
+14- Zapier Expert
- 31147 replies
For Zap step 5, the File field expects the File ID.
TIP: Click field labels that are underlined to see a tooltip with more info.
+14- Zapier Expert
- 31147 replies
Since Zap step 4 can return multiple files, you will need to use the Looping Zap app to iterate thru each returned file.
+11- Community Manager
- 7597 replies
Hey there,
How did you get on with Troy’s suggestions here—did they do the trick?
Want to ensure you’re all set here, so do let us know whether you need any more help at all! 🙂
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