How to attach uploaded images from an interface to an email

Question

I have an interface setup where tenants submit maintenance problems. As part of it, they can upload images.

I want to attached the images, or at least link them, in an email, but I can’t seem to get it to pull through into a list, or a set of attachments. Is anybody able to help?

This is how it is pulling through at the moment:

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

Troy Tessalone · Answer

Hi ​@BournenCoFor us to have more info, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.Help links about using files in Zaps:https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-ZapsIf you are trying to using images in the body of the email, then you will need to use an HTML IMG tag:https://www.w3schools.com/tags/tag_img.aspImages need to be hosted and the link to the image file need to be a publicly accessible direct download link.If you are trying to send images as attachments on an email, then you thelink to the image file need to be a publicly accessible direct download link.

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