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Question

How to attach uploaded images from an interface to an email

  • October 23, 2025
  • 3 replies
  • 21 views

I have an interface setup where tenants submit maintenance problems. As part of it, they can upload images.

 

I want to attached the images, or at least link them, in an email, but I can’t seem to get it to pull through into a list, or a set of attachments. Is anybody able to help?

 

This is how it is pulling through at the moment:

 

 

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 23, 2025

Hi ​@BournenCo 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.

 

Help links about using files in Zaps: https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-Zaps

 

If you are trying to using images in the body of the email, then you will need to use an HTML IMG tag: https://www.w3schools.com/tags/tag_img.asp

Images need to be hosted and the link to the image file need to be a publicly accessible direct download link.

 

If you are trying to send images as attachments on an email, then you the link to the image file need to be a publicly accessible direct download link.


SamB
Community Manager
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  • Community Manager
  • October 29, 2025

Hi there ​@BournenCo! Did Troy’s reply help you to get this solved?

Keep us posted on your progress, want to make sure you’re all set 🙂


Sparsh from Automation Jinn
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Hey ​@BournenCo,

I think it’s automatic email by the Zapier Interfaces. If you want to have an email with the images as attachments, you will have to make a Zap with a Send Email action and give all the URL’s in attachment field. Hope it helps!