Best answer

How do I avoid extracting "mailto:" when parsing an email address?

11 months ago
27 April 2022
3 replies
83 views

miguelduffy
New
1 reply

Hi,

I’m using Email Parser by Zapier, to parse an email from Gmail.

The parsing is working, but as I’m parsing an email field, instead of only parsing example@email.com it parses example@email.com (mailto:example@email.com). Is there a way to avoid parsing (mailto:example@email.com)?

Thanks!

Regards, Miguel

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Best answer by jesse 3 May 2022, 20:32

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3 replies

M

I solved it sending the email as plain text.

Userlevel 7

+14

Troy Tessalone
Certified Zapier Expert
12481 replies
11 months ago
27 April 2022

Hi @miguelduffy

TIP: Use a more robust email parser app such as Mailparser: https://zapier.com/apps/mailparser/integrations#triggers-and-actions

Userlevel 7

+9

jesse
Community Manager
1327 replies
10 months ago
3 May 2022
Answer

Hey @miguelduffy Glad to see you were able to use plain text as a solution here! For anyone following along, there are a few options outside of “plain text” to parse only the email address from the output:

Create additional parser templates or change the parsing engine to help the parser learn which data to parse and which to let be. This article includes a few steps you can try to get your emails parsed correctly: https://zapier.com/help/troubleshoot/behavior/emails-are-parsed-incorrectly-in-zapier
Utilize a Formatter > Text > “Extract Email Address” step to extract only the email address from what the parser is offering you. More info: https://zapier.com/help/create/format/extract-data-in-zaps#extract-email-address
Utilize a Formatter > Text > Find/Replace step to find “mailto:” and leave the “replace” field empty to remove it from the string altogether.
Lastly, you could utilize a more robust email parser like Mailparser as Troy suggested: https://zapier.com/apps/mailparser/integrations#triggers-and-actions

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