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Question

HoneyBook to Google Sheets Zap failing with error when syncing new clients

  • June 23, 2025
  • 7 replies
  • 32 views

Hi all, I’m trying to zap my honeybook clients to automatically sync to a google sheet but it keeps reading error.

 

does anyone have experience with this?

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7 replies

robintrainward
Zapier Orchestrator
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  • Zapier Orchestrator
  • 30 replies
  • June 23, 2025

Hi ​@techhelp,

 

Can you provide screenshots of the error you’re experiencing?

 

There shouldn’t be any issue syncing a newly created client in Honeybook to a Google Sheet for example so I’m thinking it’s a zapier configuration related issue.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • June 23, 2025

Hi ​@techhelp 

For us to have more info, provide these screenshots:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible so we can see the field types
  • any encountered errors from testing the Zap step

  • Author
  • Beginner
  • 2 replies
  • June 24, 2025

it says everything is working but when i try to create a project to see if it will go into my google sheet it doesn’t i feel like i’m missing something.

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This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing sensitive details.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • June 24, 2025

@techhelp 

Looks like you may need to map variables from Zap step 1 to Zap step 2 using the [+] button for each GSheet column.

Help for how to do that: https://help.zapier.com/hc/en-us/articles/8496343026701-Send-data-between-steps-by-mapping-fields

 


  • Author
  • Beginner
  • 2 replies
  • June 24, 2025

thank you! When i tried mapping them a random client’s information came up. Is that just used as an example? 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • June 24, 2025

@techhelp 

Use the Zap trigger step example records to configure your Zap action steps.

Then turn the Zap ON and test live.

Check your Zap Runs history details to see the DATA IN/OUT for each step to help you trace the data flow.

The GSheet step will return the Row/ID that was created in the spreadsheet worksheet for you to reference.


SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • July 14, 2025

Hey there, ​@techhelp 👋

Just checking in—did the Zap work correctly when you switched it on and ran a live test, or were the new projects still not added into Google Sheets? 

Let us know if you still need any help at all, want to make sure this got sorted! 🙂