About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

HELP: Failed to create a contact in HubSpot resource not found

  • 10 December 2023
  • 4 replies
  • 39 views
H

I am running test on an integration between MailerLite and Hubspot. I have assigned all fields to their corresponding in Hubspot - but upon test, it fails. and give the following message: 

 

Failed to create a contact in HubSpot

resource not found

 

Not sure what to do. Need help please.

 

4 replies

ken.a
Userlevel 7
Badge +6

Hi there @Happy Giant,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Could you also please send a screenshot of the “Action” section of your action step? Here’s an example screenshot:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

H

 

H

@ken.a hello, shared above.

ken.a
Userlevel 7
Badge +6

Hi there @Happy Giant,

Thanks for the screenshots!

It looks like the issue here is the mapped data on the “Object ID” field:

667e9a3a8e72f578c60639203cb89b23.png
(view larger)

The “Object ID” field looks for the HubSpot contact Object ID. Are you using the “Update Contact” action here? If so, you’d need to add the “Find Contact” action before the “Update Contact” step, then map the Object ID or Record ID from the “Find Contact” step to the “Object ID” field in the “Update Contact” step.

Please give that a try, and let me know how it goes.

Reply


Terms & Conditions