Yup - can confirm that manually accounts exists. Although for the one shown in the screenshot (Decisionlab), there is no account there. I tried deleting that row and letting it go through the next account name but I’m getting the same error. I’m assuming its how I set up my object and field search on salesforce
Update - I refreshed it by deleting the account row that didn’t exist, and now it seems to work!
Only downfall I see here is the Zap will crash if it doesn’t find a matching record
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Next step is to now extract the necessary data
Hi @bedoya,
I’m happy to hear you were able to get the Zap up and running! I see you noted that the Zap crashes if a matching record isn’t found. Is there a course of action you would like to take place if a record is not found? Maybe I can help!
Hey there friends! I wanted to pop in and share some of the details from the support ticket.
Spoiler Alert: @Troy Tessalone nailed it.
It seems that Salesforce will only return a result if there is an EXACT match for the Account name provided….We also have a feature request to allow a fuzzy-type search (that should bring up "A. Duda & Sons, Inc." for "A. Duda & Sons, Inc")
Our Engineers constantly (re)prioritize open issues and the more votes we get for a feature, the better its chances are to get implemented sooner! There are multiple factors at play (such as the development effort needed or if we need to liaise with the partner in case their API needs changing, too), but as we have your vote recorded, you'll be among the first to know when this feature gets shipped!
Since we’ve identified this as a feature request, we’ll also be sure to keep this topic updated here in community if and when this ships.
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