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Best answer

HELP: 500 Errors on "delay for" zap steps

  • October 12, 2025
  • 4 replies
  • 134 views
K

HELP! I have 5 different zaps and they all stopped working this morning … I’m getting this error on their “delay for” steps:

 

This Delay by Zapier step hit an error

The app returned "Server Error (500)".

 

I looked online and Zapier isn’t down. Please help! This is significantly affecting my business and my customer experience. Thanks!

Best answer by SamB

Hi ​@krm, ​@RichardMFY and ​@bobbyzaps 👋 I’m so sorry that you were all impacted by that recent incident. 

As Sparsh noted, I’m pleased to confirm that the incident was since resolved so those “Server Error (500)” errors should have stopped and any errors Zap runs will have been automatically replayed:

16277acbf1ad79d986fe83b4d3dd739c.png
As the incident was resolved I’ll be closing this topic out. If you continue to encounter Server Error (500) errors with the Delay app, please get in touch with our Support directly so they can investigate further.

In the meantime, happy Zapping! 🙂⚡

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

R
  • RichardMFY
  • New
  • 1 reply
  • October 12, 2025

I am also experiencing this Issue. I don’t see a incident on https://status.zapier.com/ so i”m hoping they notice it soon.

B
  • bobbyzaps
  • New
  • 1 reply
  • October 12, 2025

I’m also getting this error, and have been since 9:05 EST today. Checked https://status.zapier.com/ just now and apparently no issues. 

Am I interpreting the error wrong? The Delay by Zapier isn’t an external app, it’s internal. 

Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@krm ​@RichardMFY ​@bobbyzaps,

I think the issue is here- https://status.zapier.com/incidents/01K7CMW4B5NHCSTSRMFRJCC76D. It says that it got resolved but if you are still facing any issues, you can contact the Zapier support here- https://zapier.com/app/get-help. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9721 replies
  • Answer
  • October 15, 2025

Hi ​@krm, ​@RichardMFY and ​@bobbyzaps 👋 I’m so sorry that you were all impacted by that recent incident. 

As Sparsh noted, I’m pleased to confirm that the incident was since resolved so those “Server Error (500)” errors should have stopped and any errors Zap runs will have been automatically replayed:

16277acbf1ad79d986fe83b4d3dd739c.png
As the incident was resolved I’ll be closing this topic out. If you continue to encounter Server Error (500) errors with the Delay app, please get in touch with our Support directly so they can investigate further.

In the meantime, happy Zapping! 🙂⚡

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