Hello Bar trigger produces "We couldn't find a subscriber"

  • 20 August 2022
  • 1 reply

Ok, this is my first Zap.  When I capture an email via a Hello Bar email capture popup, I want the contact to be loaded to my ActiveCampaign account.  But when I create the trigger, I get a "We couldn't find a subscriber" message although I’ve tested the popup 2x with 2 different emails.  Help!?!?

1 reply

Userlevel 7
Badge +12


If you are having trouble loading sample data, you can try skipping the test call which will load very static sample data. Configuring the Zap to ActiveCampaign.

Once published, run a live test.