Question

Gravity Forms Submission Trigger not working after a different zap runs

  • 2 March 2024
  • 3 replies
  • 15 views

I have two separate zaps:

  1. One that creates a Gravity Forms entry.
  2. One that should send a notification to a Slack channel after the form from the first zap is submitted.

The first zap works but the second zap does not trigger even though the Gravity Forms entry does go through to the WordPress site. Furthermore, when I manually submit the Gravity Form outside of Zapier, the second zap does work. 

Evidently the issue is because the second zap is not recognizing the new entry from the first zap for some reason. 

Any insight as to how to fix this? Or what I can do to address it?

Thank you!


3 replies

Userlevel 7
Badge +14

Hi @Zap_GG 

It may be that Gravity Forms doesn’t trigger when forms are submitted via the API, which is what is happening in the other Zap.

Userlevel 7
Badge +14

@Zap_GG 

A possible workaround to try is using webhooks.

https://www.gravityforms.com/add-ons/webhooks/

 

Zap trigger: Webhook - Catch Hook

https://zapier.com/apps/webhook/help

I’ll give this a try tonight. Thank you

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