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Question

Gravity Forms reconnect error and Zapier support challenges

  • April 8, 2026
  • 1 reply
  • 19 views

webster

Suddenly all of our production zaps are turned off. We had a reconnect error to gravity forms since 2024 that was never fixed but all of our zaps with Gravity Forms worked fine. Now they are all turned off and I can not reactivate. I’ve email zapier support several times and they said to contact Gravity Forms support. 

In zapier, our gravity forms connection shows Gravity Forms 2.1.5.

These are the versions of what we are using and I was told these are all up to date versions.

  • Wordpress 6.9.4

  • Gravity Forms 2.9.31

  • Zapier Addon 4.5.1

On thing to note is our base url is a .org url. Multiple keys have been generated and none worked.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 8, 2026

Hi ​@webster 

Help links for using Gravity Forms in Zaps: https://zapier.com/apps/gravity-forms/integrations#help