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Question

Gravity Form Authentication failed

  • February 8, 2022
  • 3 replies
  • 352 views
A

I am trying to connect my Zapier to WordPress Gravity forms, and I am unable to do and running into the following issues

 

We hit an error adding your new account

authentication failed: Your current version of the Gravity Forms Zapier Add-on is not compatible. Please update your add-on to use the Zapier integration.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

What can I do to resolve this? 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • February 8, 2022

Hi @Andrew Hart 

Check out this help topic:

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • February 8, 2022

@Andrew Hart 

Alternative is to use the Gravity Forms Webhooks Add-On: https://www.gravityforms.com/add-ons/webhooks/

The Zap trigger would be Webhook (Catch Hook) which will generate the webhook URL to place on the Gravity Form: https://zapier.com/apps/webhook/integrations

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
A
  • Andrew Hart
  • Author
  • New
  • February 9, 2022

thanks @Troy Tessalone 

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