Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello,

I am creating a zap to get informations from an email and generate a new presentation using a google slides template. but Zapier do not find my template, I try with others Zap to find the ID (Google Drive and Google Slides), I try with static ID, but nothing works.

It’s weird, because he find fields from template but when I test it fail with not found.

Thanks in advance for your help

PS: with Google Docs, the same logic works perfectly, I think Google Slides can’t access Shared Drive, how to correct that or ask developers to add this in roadmap ?

Hi @guillaume.harel 

Good question.

Please post detailed screenshots with how your Zap step is configured in order for us to have context.

Help article: https://help.zapier.com/hc/en-us/articles/8496047004429

Some screenshots, does that help ?

After some test, I find my template when I put it into my drive, if the file is on the shared drive, Zapier could not find it. So the technique is to copy into my drive, create template and move it after. not very friendly… thanks for your help

@guillaume.harel glad you found the solution to the issue and thanks so much for coming back here to share it with us! 🙌

Terms & Conditions