Strange one here. We have a workflow of data being collected through Gravity Forms, and flowing through a working zap to a Google Sheet. We have no idea what is triggering this, but randomly we get Zapier Alert about a problem with the zap. Each time, the issue is that the Google Sheet has evaporated. It’s not in trash, it’s like it never existed. Multiple times we have created the sheet, and multiple times it has been evaporated. Just can’t figure out why, and why at least it wouldn’t be in the trash for 30 days to be restored.
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Hi
Can you share screenshots of the encountered error to give us more context?
If you know the GSheet ID, then to troubleshoot, check your GDrive Trash: https://support.google.com/docs/answer/2375102
Let’s focus on the disappearing Google Sheet. I have created it multiple times, including two weeks ago, then got the Zapier Alert that state “no such sheet exists” and logged into Google Drive, and sure enough it is gone and not in the trash for 30 days to restore.
Can you share screenshots of the encountered error as well as how your Zap steps are outlined and configured to give us more context?
I don’t know how to delete this post? We decided to stop using Zapier. These issues are too time consuming.
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