I’ve created a zap going from Instagram Business Account to Google My Business. While still images posted to Instagram work fine, when I posted a video, I get an error message saying that “Request contains an invalid argument.”
The settings I have are:
Summary: Caption
Topic Type: Standard
Action Button Type: (left blank)
Action Button URL: 1. Permalink
Photo Source URL: 1. Media URL
Is there some other option that I should have selected?
+14Hi
It may be that the GMB Zap action does not support video. (says Photo Source URL)
+14The GMB field label is “Photo Source URL” and the field description says “The URL for the photo to include in the post”.
While it says “Photo Source URL” there are options for “Media URL” as well as one for “Media Type IMAGE” which leads one to believe that if you select “Media URL” rather than “Media Type IMAGE” that it would push ANY media, including video, to GMB. Unfortunately, doing a zap test with a video posting continues to fail while doing the same test with an Instagram post with an image works fine. So, it appears only images can be transmitted from Instagram to GMB.
If anyone has a work-around, please let me know.
+14Can you post screenshots showing the GMB Zap step with those “media” fields exposed and how you have those fields configured in EDIT mode?
+6Hi
We apologize if you are having the same issue. Can you please elaborate on your case? To start troubleshooting your issue, kindly post a screenshot of your Zap and the error message. Thank you.
When the post contains media that is a photo the Zap works perfectly:
However when I change the post to the one that contains a video, there is an error that prevents the Zap from running:
+6Hi
If you're getting the error "Couldn't create a post for this location: Request contains an invalid argument." when adding a video to a Google Business Profile (GBP) post, the issue may be due to GBP's limited video support via API. First, try posting the video manually—if it fails, GBP doesn't allow video posts for your business type. Ensure the video meets Google's requirements (MP4/MOV, under 75MB, max 720p). Avoid using external links like Google Drive, as GBP requires direct uploads. If your business type restricts video posts, try using an image or text instead.
Let me know if you need more assistance.
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