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I’ve setup a Google Calendar where I want to add events over time.  The Zap should
 

  1. pull from the calendar any new events and
  2. each time one of them “starts”, it should
  3. trigger the action (to call the phone # in the description using Twilio). 

This works great each time I click “test” while editing the Zap.

When I look at the list of Zaps, it’s “on”, and polling is set to 2 minutes.

So I setup the calendar with a few different near-term events (5 minutes out, 10 minutes out. 20 minutes out).

It never triggers. 

If I open the Zap and click the “Run” button it says “Zap run failed. We couldn't find any new events.”

Then if I edit the Zap again, run the test again, it works again.  

I check Twilio logs and it shows only the calls at the times that I ran the tests.  

So nothing is triggering on the “Event Start” trigger.  

How do I test/trouble shoot further?

 

Hi ​@jw520,

 

Welcome to the Community.

 

If your Zap isn't triggering automatically, check the Zap History for errors, ensure events in Google Calendar are scheduled for the future, and note that polling intervals may vary depending on your Zapier plan and Google Calendar's API delays. You may recreate the Zap to resolve potential setup glitches if issues persist.

 

Let us know if this helps you solve your issue with your Zap.


I am facing exactly same issue. I have already tried things you mentioned, but none worked.


Hi ​@Swapnil,

 

Can you send us a screenshot of your Zap (please obscure any sensitive information for security purposes) so we can troubleshoot further. Thank you.


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