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Google Ads to Google Sheets Zap not fetching new leads for specific account

  • July 16, 2024
  • 5 replies
  • 54 views

HI,

I created a  Google Ads Leads form to Google Sheets zap for two Google Ad accounts.

Acciount 1 is running fine.

But for Account 2, I do not see the zap running and fetching new leads. When I manually download the leads from Google Ads, I see new lead data. But the zap is not fetching it and adding it to the sheet.

I edited the zap, updated the Google ads module (it said some new update) and then recreated the steps. But no luck.

Any reason why?

 

 

Best answer by Troy Tessalone

@praveen100 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 16, 2024

Hi @praveen100 

Help links for using GAds in Zaps: https://zapier.com/apps/google-ads/help

Check the GAds account connections in Zapier here: https://zapier.com/app/connections

 

Make sure different GAd accounts are connected:

 

 

 


  • Author
  • New
  • July 16, 2024

HI @Troy Tessalone 

 

Thank you. I went through the docs and I can confirm they are connected to different accounts and different sheets.

When I edit the zap to est it, it fetches a new record. But after completing the set up, it does not run. I don't see it in the history, but the lead form has new records/submissions.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 16, 2024

@praveen100 

Zaps work while turned ON for new data going forward.

Has there been new leads submitted since the Zap was turned on?

How is your Zap trigger step configured in EDIT mode? (screenshots)

 

Help links for using GAds in Zaps: https://zapier.com/apps/google-ads/help

 

 

 


  • Author
  • New
  • July 16, 2024

@Troy Tessalone 

 

Zaps are turned on. 

I have been checking randomly. I check the sheet and see no new records. But when I manually download the leads from Google Ads, I see new records.

In the sheet that I have shared with this client, out of 40 odd leads, majority were copy/pasted by me. The zap only fetched a few.

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • July 16, 2024

@praveen100 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help