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Hi I’m getting the following error on 8-9% of my offline conversion runs.
The imported event can't be recorded because its click occurred before this conversion's click-through window. Make sure you import the most recent data., at conversions[0].gclid
Would appreciate any guidance in how to solve this issue.
Kindly
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Hi
Good question.
Can you post screenshots with how your Zap steps are configured?
Can you post a screenshot of the encountered error?
Can you post screenshots with Zap Run DATA that resulted in the error?
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Help article to reference: https://help.zapier.com/hc/en-us/articles/8496054576909-How-to-set-up-Google-Ads-Send-Offline-Conversion-action
We would need to see screenshots with the DATA IN for the GAds step that has a Zap Run error.
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Is the timestamp for when Zap step ran before or after this value? (screenshot doesn’t show the Zap step timestamp)
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Here is the full view, it looks like the time stamp is before.
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If you have a Zapier paid plan, you can try opening a ticket with Zapier Support for them to investigate further.
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