Question

Gmail to Tutanota dropping second attachment

  • 2 September 2022
  • 1 reply
  • 22 views

Hello ,

 

I have used a Transfer to copy email messages from Gmail to Tutanota (crypted mail).

 

please find below what I have done :

Gmail → Email by Zapier (September 1, 2022)Edit

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Alain Delmotte

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Transfer Details

Timezone

Europe/Paris

Last modified

09/01/2022 at 15:11

 

The transfer seems to work fine except that there were 2 attachments and the message sent to Tutanota

keeps only the last attachment.

 

I hope that you can access my Tranfer , if not please tell me what should I do to help you.

 

Thanks for the time you will spend for me.

 

Alain Delmotte


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1 reply

Userlevel 7
Badge +9

Hey there, @alain delmotte! Welcome to the Community! 🙂

We don’t have access to your zaps here in Community but we’re still happy to troubleshoot as much as we can! Are you able to clarify a bit more about your expected workflow?

Sometimes it helps to phrase it in the form of "When this happens in [blank] app, do that in [blank] app." Any screenshots you can share (with personal details obscured) of your trigger and action setup would be super helpful too.

One other question and I know this may sound silly - do the attachments have two different file names? Unfortunately the zap won’t trigger if the attachment file names are identical. 😔

Thanks so much and looking forward to digging into this with you!