Question

Gmail to Gmail ZAP problem (loop)

  • 9 April 2023
  • 1 reply
  • 28 views

  • Anonymous
  • 0 replies

Hey everyone! 

I have a problem with my zap for gmail. I have a current set up that when I receive an email in my gmail, it sends that exact email to a colleague of mine. After I made the zap, my colleague got the same old email every 15 minutes. How do I fix this loop on my zap so that it only sends NEW labelled emails ONCE. I don’t want it to repeat the zap on its own after a specific period of time (sending the same email that is most recent).

 

Thank you!


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1 reply

Userlevel 7
Badge +14

Hi @Hockey UF 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured, thanks.