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Question

Givebutter version update

  • July 10, 2025
  • 6 replies
  • 109 views

  • Beginner
  • 2 replies

Received this email:

The app Givebutter for version 1.2.1 has been deprecated.
These zaps will need to be migrated over before July 24, 2025, or they will be automatically paused then

 

When I tried to update Givebutter as the initial step in the zap, I now get this error. Not sure what to do -- help!!

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 10, 2025

Hi ​@CLDC 

Check your GiveButter Zap app connection here: https://zapier.com/app/connections


  • Author
  • Beginner
  • 2 replies
  • July 10, 2025

oh wow thank you --- looks like it was disconnected -- however the issue persists =\


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 10, 2025

@CLDC 

In Zap step 1, go to the SETUP tab, and make sure you’ve selected the new GiveButter Zap app version, then reselect the Event, along with selecting the new GiveButter Zap app connection.

 


SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • July 28, 2025

Hey ​@CLDC, just checking in 👋

I saw you since reached out to our Support team, and they spotted that the Givebutter action was still using your old account connection. I couldn’t see any confirmation that it fixed the issue though.

Did switching the Zap over to the new Givebutter connection do the trick? Want to make sure you’re all set! 🙂


  • Author
  • Beginner
  • 2 replies
  • July 31, 2025

Hi Zapier team -- I believe I did update the Zap, Can someone double check my work in case there is something that wasn’t updated correctly? 


SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • August 1, 2025

Thanks so much for responding here, ​@CLDC! 🤗 Us folks in the community aren’t able to access your Zaps, only our Support team would be able to do that. 

You’re welcome to follow up with them over email, or share some screenshots showing your Zap’s setup here, and we’ll be happy to look it over and double-check it’s correct. Just be sure to remove any personal info (names, emails etc.) before sharing, using a tool like Zappy. Thanks!