Question

Getting Test successful message in Zapier, but not receiving message in Lark

  • 8 January 2024
  • 7 replies
  • 27 views

I have been working to integrate Hubspot with Lark via Zapier for notifications. When the contact is created in a specific Hubspot list, It needs to be triggered and sent a notification to Lark. While the Zapier's platform displays “Test Successful”, I'm facing an issue where I'm not getting messages in Lark. 

Not sure what would be the reason. Please help, Thanks!


7 replies

Userlevel 7
Badge +14

Hi @SelvaG 

Good question.

We would need to see detailed screenshots with how your Zap steps are outlined and configured to have full context.

Troy Tessalone Please find the snap here

Userlevel 7
Badge +14

@SelvaG 

Make sure you are using the updated version of Lark.

Check the DATA OUT tab for more context.

 

Can you post screenshots with how the Lark action step is configured?

 

@Troy Tessalone

Here is the snap for Lark action step and Dataout

 

Userlevel 7
Badge +14

@SelvaG 

In the Lark DATA OUT you can see the Message ID, which you should be able to use to lookup the Message in Lark.

Also, notice the field “msg” has no value, so that may be a reason why.

 

Troy Tessalone

How to lookup the message in Lark using the message ID?, Here all information have get from Hubspot and added to the receiver ID. But the Field ‘msg’ has no value. How to fix this?

 

 

Userlevel 7
Badge +14

@SelvaG 

Help articles from Lark to reference: https://www.larksuite.com/hc/en-US/articles/360048487927-set-up-zapier-for-lark

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