Getting Jira comments - issue with line break

Question

Hi,I wanted to grab Jira Service Management  last comment text. I have already created Zap that:Takes the Jira Issue comments list  - im using Comments Body Content (all comments separated by commas)	Loops the list - Im looping the list with a comma separation	Filter the last looped comment - Im using Only continue if: Loop Iteration is Last, Boolean is true)AND...it works a-ok when the Jira comment do not have break lines (made with enter). When there is break point in jira comment I receive only the part of text after the brak line.So for example when creating Jira comment like this example:“This is my comment first line.This is my coment second line. And this is rest”I do not receive the ““This is my comment first line.” part as a outcome. only the second line is there.Any ideas what can be the issue and how to get the full comment? :)

SamB · Answer

Hi ​@ChrisT, welcome to the Community!🎉Perhaps you could try using aFormatter (Text > Replace) action to remove the newline characters [:newline:]from the comment before passing them to the loop? You can learn more about how to use that type of Formatter action here:Find and replace values in your ZapsHope that helps. If you run into any issues on that or have any further questions at all just let meknow! 🙂

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