I’m trying to get the Form Data from an envelope that has been filled by the clients when they sign our contracts.
But everytime I test the Zap with some examplee contract, I can see the filled data in the Zap History, but I can’t access it in the Zap. It is always null or empty even though the zap history displays the filled data.
Answer
Getting Form Data from a DocuSign Envelope
Best answer by Troy Tessalone
Hi
Make sure in the Zap trigger step configuration you have enabled: “Download Form Data?”
Try pulling in new records in the Zap trigger step using the [Find New Records] button to use to configure the Zap action steps.
Custom pill mapping is a workaround option:


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